FAQs

 

The Benefits of Giving Online
First Fruits – In Proverbs 3:9, we are taught to honor the Lord with the “First Fruits” of our labor. By setting up a recurring contribution that is scheduled to come out of your account on the day you specify, you can ensure that your First Fruits are given back to God.

Simplicity – If you set up your gift automatically, you will not need to remember if you gave this month or send in your offering checks when you are out of town.

Security – Online giving is more secure than giving with a check because an electronic gift can’t be lost or stolen. For additional information on how the Journey Church keeps your information and contributions secure, read the security section below.

No Distractions – Instead of needing to worry about writing your contribution check during the service, you can be fully engaged with the worship service, knowing that you have already given your offering.

Your Dollars Go Further – Online contributions require less processing from our administrative staff since the information is logged and deposited automatically.

Is it safe to give online?
Yes. In many ways giving online is safer than writing a check because an electronic gift cannot be lost or stolen. The security of the system is continually managed by Subsplash (our online-giving platform). Their system allows us to provide access to your contribution records and allows you to make donations online. They provide all of the security for the system. This system is used by churches throughout the country and has been fully tested by them.

When you create your account, you will determine your own login id and password. If you forget your login id or password, you can have the system email it to you by entering the email address that you used when you created your account. If you need help or cannot remember the email address you used, you can contact us at [email protected] You can also change your password at any time. Please help us keep your information safe by protecting your login information.

Access to sensitive personal and financial information can be gained by letting someone else use your account or by leaving the information for someone else to see. The Journey Church will never call you to ask for your login information. Your information is held securely by the Subsplash system. This information will remain private and will never be given away to third parties, other than to process your scheduled contributions.

You can schedule new contributions at any time and can modify or cancel those contributions at any time prior to the date they are scheduled. Once the contribution has been processed, however, it cannot be cancelled. If you have any problems or questions related to this, please contact us at [email protected]

Are there any fees involved with giving online?
You will not pay any fees with an online gift. In addition, online gifts are a more cost-efficient way for the church to process donations.
I have additional questions about online giving that have not been addressed. Who can I talk to?
For any questions, concerns or comments about the online giving system, please contact us at [email protected] You will receive a response from our staff as soon as possible.